Open Account FAQs
About 24FX FAQs
Trading FAQs
Step 1. Complete Application
It is easy to open a forex trading account with 24FX.
Step 2. Provide Photo Identification
Individual or Joint Account Holders
Either you apply online or via fax, please fax us a copy of photo identification form.
Partnerships
Please include a copy of partnership agreement and a copy of one form of identification for the beneficial owners.
Corporation / Institution
Please include a signed copy of corporate resolution, articles of incorporation and a copy of one form of identification for the beneficial owners. Be sure to affix the corporate seal of the Corporation.
Step 3. Fund Your Account
There are five easy ways to fund your account: | - Wire Transfer
- Credit Card
- e-bullion
| Step 4. Inform us using the deposit form:
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There is a minimum of USD$1000 to open a Standard Forex trading account and a minimum of USD$100 to open a Mini Forex Trading account.
24FX DOES NOT charges any service fee when funding your mini forex trading account via bank wire transfer or credit card. The Bank might charge a very minimum (usually at fix USD$10) inward remittance fee for wire transfer depending on the source of fund.
Usually within 24 hours. 24FX will email you a username and password once our account is verify and funded. An instruction to download the trading platform and phone numbers of live dealer will be provided in case you have no access to computers or internet connections.
Please fill up a withdrawal form and email to us. Withdrawal process usually takes less than 3 working days. Fund could be sent to clients via bank wire transfer, e-bullion or credit card depending on the source of deposits. Bank service charge applies on either method. Bank wire transfer charges a minimum of USD$20 for each wire. No withdrawal charges if process via e-bullion. If deposits were funded using credit card, withdrawal might be processed by crediting to the same credit card or bank wire with 8.5% fees of the withdrawal amount. This fee is charge by the credit card processor; not by 24FX. All positions in the account need to be closed before partial or full withdrawal.
Unlike many other forex brokers, 24FX is a foreign exchange dealer and market maker and we DO NOT charge any commission in executing forex orders. Our revenue stream is generated from the spread of bid/ask of each forex online trading transaction transacted by our clients. Currently, the spread is between 2-4 points on all major currencies which are the lowest in the industry. There is a small cost of holding positions overnight.
For multiple deposits from different sources, it depends on the deposit amount as there are investors who abuse the system where they treat 24FX as digital currency exchanger. Traders are not allow to deposit using one source and withdrawal using different sources other than bank wire transfer. For bank wire transfer, 24FX do not charge any fee. The Bank will charge a minimum wire transfer fee of $40 and up depending on the destination and wire amount.
Yes except for Credit Card depositors. Account holders who deposit via Credit Card can withdraw fund by only funding it back to the Credit Card account unless the deposit is made for more than 180 days. The reason for 180 days is because of the security rules with Credit Card company. Any deposit that is less than 180 days has to withdraw via funding back to credit card unless management approval. The 180 days period does not apply to e-bullion depositors.
Yes. 24FX offers Islamic Forex and CFDs trading account upon request. The account will be set up as interest free and Forex & CFDs trading account. Please notify us during submitting of your application so that we will place your account under the Islamic Shariah Law account. Please click here for Islamic Forex Trading complete information. For standard cost of carry or premium charges, please click here.
24FX Financial Ltd. is one of the world leading online currency broker offering low pips and commission-free forex dealing. We offers state of the art user friendly trading platform which perform instant and efficient trading execution. We take pride in our professional staff that is thoroughly trained to look after the best interests of our clients. Our professional staff is available twenty-four hours a day. 24FX's clients consist of financial institutions, money managers as well as individual investors.
Safety of Clients' funds is the utmost important factor in the financial industry. The question of safety of fund arises frequently and that is why 24FX takes extra steps into choosing the very best offshore banking facility to park clients' deposit fund and never commingle with 24FX operating capital. 24FX maintains a strong balance sheet with net capital in access of most minimum regulatory requirements for securities brokers and futures dealers.
Yes. 24FX Financial Ltd. is incorporated in British Virgin Island (Registration Number 1463578) under the provisions of the International Business Companies Act, 2004. 24FX is authorized to offer futures, securities, and foreign exchange trading as a broker and primary market maker.
Real-time quotes are fed from our provider from major banks, allowing investors to view up-to-date information. All online forex trading operations are performed in real-time, including trade capture, client portfolio update, and risk analysis. Such an approach means that in managing risk, all transactions up to the second are taken into account.
24FX incorporated in British Virgin Island which offers one of the best offshore infrastructures in the world. Invest offshore helps to keep your private and business affairs away from public eyes in an offshore jurisdiction. Another benefit is Asset Protection. Offshore investments will secure your assets against possible future claim in your home country. And off course, offshore jurisdiction provides better tax incentives and benefits.
For best possible performance we would suggest at least a Pentium 4 with 1Gb of RAM.
The only difference between a demo and a live trading account is a demo account deals with virtual money whereas a live forex trading account deals with real money. Demo trading platform provide real trading experience with no capital risk.
Currently we are offering EUR/USD, STG/USD, USD/JPY, USD/CHF, AUD/USD, USD/CAD, EUR/JPY, STG/JPY, AUD/JPY, CHF/JPY, CAD/JPY, and NZD/JPY. You can special request for any currency pairs that is not available. We will customize it to your trading platform. For more currencies and CFDs pairs, please click here.
At the moment, our trading platform could take up to 200 lots at one execution. If you need a higher limit, please contact us at
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24FX trading hours are 24 hours daily from 5:00pm (U.S. Eastern Standard Time) Sundays through 5:00 pm (U.S. Eastern Standard Time) on Fridays, including most holidays.
There is almost zero possibility that you could not login to your forex trading platform during market hour because 24FX trading facility is back up by state of the art data centers located in different part of the world. There is zero down time since its inception. It is possible that you could not login during non-trading hour where our servers are under maintenance to prepare for the next market reopen. Our trading facility has multiple high performance servers which could handle huge amount of orders at one time.
In some circumstances but very rarely where there is major market intervention and huge price fluctuation, it is almost impossible to execute at the quote you want. In this situation, client can email us and we will response immediately. Please take note that 24FX is a non-dealing desk operation and all online dealing transaction is automation via our state of the art dealing platform.
Please email
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and provides us your account username. After verification, we will email your password to you.
24FX.com has an extensive Glossary that provides detailed definitions of all Forex related terms. For more Trading FAQ or FOREX FAQ, please click here.
Yes. Trader can always download the Java software directly from Apple' website: http://developer.apple.com/java/download
All accounts in our system are universal, meaning that the order size can be set to any amount up to the dealer allowed in 0.1 lot increment. In the "Total Equity Window", the column DA (default amount) term, which means that by default the order placed size, will correspond to this amount. By default this amount is 1 standard lot ($500 Required Margin), but it can easily be changed by clicking on the DA column in accounts window and set this amount to 0.1 lot. This DA can be defined either on individual account level or a group.
The current set of Indicators in our platform is built using our Indicator Builder tool (Menu: Tools / Indicator Builder), which uses Metastock standard sintax scripting language - practically the same one as VT (with certain differences in syntax, like for example "Pr" instead of "_Period" in the Aroon Oscilator indicator). We do not want to overcomplicate the basic client platform with indicators not often used - 35 of them is more than enough for a general user. However, if the trader is familiar with VT platform, then it will be no problem for him to copy and paste the formula of the loved Indicator from VT to 24FX Trader, and then save it with his user template. User is also capable to create his/her custom indicators, or edit the existing ones, using the same Indicator Builder tool.
Absolutely Not. 24FX Trader is a state of the art Forex trading and CFDs trading platform that powered and built on top of industry standard J2EE application servers. 24FX Trader trading platform leverage ongoing advances in the technology industry and provide a standard architecture for future development. In addition, the open nature of its architecture ensures a highly flexible design, and allows for the easy and rapid integration of additional third-party tools and services. For more information on 24FX Technology, please click here.
Yes. In fact our trading platform is designed for the use of professional money manager which supports multiple accounts with one login. You will see your accounts listed at the "Total Equity Window" of the trading platform. You have to click on the particular account before placing trade. You also can group the accounts together and place trade with one click of the mouse. Please refer to the User Manual on how to operate multiple accounts.
There are 3 ways to create indicators in Indicator Builder:
1. Press New, and supply your own formulae
2. Press Clone to create a copy of the existing one with the new name. Then Press Edit to change the formulae.
3. Press Import to import the third party indicator (if you have one in XML format).
The difference is as follows: Entry Stop Buy and Entry Limit Sell can be placed above the current market price. Of course they play two different roles:
Entry Stop Buy allows entering the market if you think that the market will be initially moving up far above the Entry order price.
On the contrary, the Entry Limit Sell allows entering the market if you think that the market will reverse immediately after hitting the Entry order price.
Entry Limit Buy and Entry Stop Sell can be placed below the current market price. Their use is the same as for the other two, but in different market direction. Hedging is to open a new position(s) of the same without liquidating the current floating position(s). At the pop up "New Position Window", check mark the "Hedge" box before submitting the order. Once the order executed, it will be a new position(s) without liquidating the current floating position(s). This feature is design for trader who would like to take advantage of the short term fluctuation of the market without closing the current position(s); which the trader assumes the market will move to their favor eventually.
1. Uninstall the JAVA from your computer from "Other Control Panel Options" which lead to JAVA.
2. Install JRE directly from SUN Microsystems website(http://java.sun.com/javase/downloads/index.jsp)
3. Use the link on 24FX website to download and install trading application .
Please check you "SPAM" or "BULK" mail folders. If you still do not get it, inform us at
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If the registration went blank (white page) after submission, please try again some other times. Servers might be under maintenance.
To activate "One Click Trading", right click on the preferred instrument and scroll to "Undock Instrument" Once the instrument is undocked, "right click" on the symbol of the instrument (ie: EURUSD or GBPUSD) and highlight "Activate One Click Trading" Once one click trading is activated, you can place trade by clicking the undocked instrument rate (Bid or Ask). Your number of lot for each click can be set at the "DA" column. The current default setting is 1 standard lot. The default setting located in the Total Account(s) Equity Window under "DA".
24FX DEMO and REAL trading applications can work from behind firewalls. Please make sure that ports 3100-3200 will remain open in your firewall settings.
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