FAQ

Über 2FX

1Was ist 24FX?
24FX ist ein führender Online Forex Broker. Die Seite bietet den Kunden die Möglichkeit, in die Wertentwicklung von Währungen, Rohstoffen, Indizes und Aktien zu investieren und bietet potentiell extrem hohe Rendite. Der Forexhandel bei 24FX wird mit sehr engen und fixierten Spreads durchgeführt und es gibt keine versteckten Gebühren oder Abzüge. Die Seite ist vollständig über CySec reguliert.
2Ist 24FX eine regulierte Markte?
Ist 24FX eine regulierte Markte? 24FX ist eine vollständig regulierte Mark und ist eine Firmenmarke von Rodeler Limited, einem in Zypern registrierten Finanzdienstleistungsunternehmen, das von der Cyprus Securities Exchange Commission unter Lizenznummer 207/13 authorisiert ist und kontrolliert wird, und 24FX wird von Rodeler betrieben. Rodeler Limited hat seinen Sitz in 67 Spyrou Kyprianou Street, Potamos Yermasoyia, Limassol CY-4043.
3Wie kann ich 24FX kontaktieren?
Der Kundenservice von 24FX kann jederzeit wie folg kontaktiert werden: E-Mail: Kundenservice: [email protected] Generell: [email protected] Compliance: a href="mailto: [email protected]" title="Mail to [email protected]">[email protected] Telefon: Zypern +357-252-62208 UK: +44-203-1500269 Frankreich +33-170-702345 Fax: +357-25-030646 Zentrale: 67 Spyrou Kyprianou Street, Potamos Yermasoyia, Limassol CY-4043.

Account Information

1How do I open a trading account at 24FX?
Click below to open your trading account at 24FX. It’s a simple and secure process that takes just seconds to begin.
2How do I open a VIP account at 24FX?
Get instant VIP status, and a whole range of exclusive benefits, when you deposit between $250 and $20,000 at 24FX. Click here to open your VIP trading account
3I forgot my password/login details
Don’t worry if you forgot your password or login details. The link below will take you to a recovery page. Enter your account number and email to receive a new password, or contact us for additional assistance.

Deposit & Withdrawal

1How can I make a withdrawal at 24FX?
Withdrawing money at 24FX is easy. •        Login to 24FX.com •        Go to Account in the top menu. •        Click on Withdrawal. Complete the withdrawal form and send it to us by fax or email. Your withdrawal will be completed within a maximum of 7 business days and your funds will be transferred by the same method that you made your original deposit (credit card, wire transfer, Skrill or Neteller).
2Is there a minimum withdrawal amount?
There is no minimum withdrawal amount at 24FX.
3Can I cancel a withdrawal?
Yes, it is possible to cancel a withdrawal at any moment prior to the actual transfer of funds. Your money will be returned to your trading account and will be immediately available for investment.
4Deposit now at 24FX
Deposit funds in your 24FX trading account for unlimited access to the world’s forex markets and a chance to invest on the performance of other major assets. The deposit procedure is fast, simple and entirely secure. You can fund your account using major credit cards, wire and bank transfer, it is also possible to deposit funds at 24FX using alternative payment methods such as eWallet, Neteller and Skrill (Moneybookers). Deposit Now
5Deposit with Skrill (Moneybookers) and other alternative payment methods
In addition to major credit cards, wire and bank transfer, it is also possible to deposit funds at 24FX using alternative payment methods such as eWallet, Neteller and Skrill (Moneybookers). They are convenient, secure and offer a high degree of privacy. Deposit Now
6What currencies can I deposit in?
Traders at 24FX can currently deposit in USD, EUR, GBP or JPY.
7Can I register at 24FX without depositing?
Yes, you are welcome to register at 24FX and explore the site before you choose to deposit.
8What is the minimum deposit?
The current minimum deposit at 24FX is 250 USD/EUR/GBP or 25,000 JPY.
9Deposit $250 or more for VIP status
Get instant VIP status, and a whole range of exclusive benefits, when you deposit between $250 and $20,000 at 24FX. Click here to open your VIP trading account

Trading Information

1I’m new to forex trading – how do I begin?
24FX has invested heavily in a free online education center. The learning tools include a Forex eBook, tutorials, beginners and advanced courses, instruction in the trading platforms and trading strategies, social trading and more. The educational resources are professionally designed, easily accessible and enjoyable to use. They contain everything that is necessary to give absolute beginners a broad financial background knowledge, an understanding of the markets and the skills to invest confidently in forex. Your dedicated account manager will also always be available to answer questions and offer assistance.
2What trading platforms do you use?
24FX supplies the MetaTrader4 (MT4) and the Sirix WebTrader for investors. There is also a top quality mobile trading platform compatible with most smartphones, iPad, Tablet and similar devices.
3What assets are available for trading?
There is a wide range of global assets available for investment at 24FX. Traders can choose from forex (including all major and several minor currency pairs), commodities, indices and stocks. Please click here to see the available trading instruments and assets.
4What is the minimum trade size for trading forex?
The minimum trade size in the MT4 is 0.01 lots. For certain commodities the minimum trade size may be higher, please contact your account manager for more information.
5What leverage do you offer?
We offer up to 400:1 trading leverage in the Forex market. For leverage amounts in other assets, please contact your account manager.
6 What spreads do you offer?
The spreads vary depending on the account type and the assets being traded. We aim to keep the spreads as tight as possible and offer our traders highly competitive terms. We guarantee that there are no hidden fees or charges.
7What trading techniques/tools are permitted at 24FX?
The list below includes some of the common trading techniques and tools that are available to traders at 24FX. •        Trailing stop •        Scalping. •        Stop loss  •        Take profit •        Hedging •        EA (Expert Advisor) •        Leverage (400:1 for trading forex)
8When can I trade?
The Forex market is available 24 hours a day from Sunday night until Friday. There are 6 trading nights and 5 trading days per week. For trading commodities, indices and stocks please click here to see when these assets are available